GENERAL TERMS & CONDITIONS
Check in: 2pm to 12 pm (early or late check-in on request and availability).
Check out: from 7am to 12am (early or late check-out on request and availability, it may be charged).
Rates: per room, per night, including Breakfast and 9.5% VAT
For reservations and conditions when booking 3 or more rooms and for individual agreements, please contact us on [email protected]
City tax: not included in the price of basic services and it will be charged separately at the reception. Currently amounts 2,50 € per adult per day (children under 7 years do not pay the city tax, children 7-18 years are entitled to get 50% discount).
Breakfast: 8,40 Eur, if not included in the room price.
WIFI: Free wireless internet access is available in Hotel Mark.
Parking: according to availability and it is charged €16/night
Children: Free stay under 4 years of age.
Extra bed: Children from 4 years of age or adults are charged 35 € / night.
Pets: On request. Charges apply.
Cancellation policy: The cancellation and no – show charges apply unless otherwise agreed, according to the following scale: when cancellation is received 2 days prior to arrival date, without charge. When cancellation is received 1 day prior to arrival date, we charge 100% of one-night accommodation. Cancellation or no – show at the day of arrival date, we charge one-night accommodation.
Scale of discounts for long stays: when staying at least 3 night, we offer additional 5% discount. When staying 6 nights and more, we offer 10% discount.
Change of date: Additional charges may apply due to the hotel occupancy. When changes of reservation are not possible, it is subject to the cancellation policy. In the case of natural disasters, diseases and injuries, no cancellation charges will apply.
The Payment is required at the departing date. All reservations made through the hotel web site must be guaranteed by a major credit card. We accept cash and cards (Visa, Amex, MasterCard, EuroCard, Karanta, Maestro, Bankcard, Diners Club). Subsequent complaints not taken into account.
Protection of privacy: Hotel Mrak. transmits no personal data to third parties. Your data is treated highly confidential.